Privacy Policy
Effective Date: 01/07/2025 Last Updated: 18/07/2025
PixElect.in ("we", "our", "us") is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.
📥 1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, mobile number, email address
- Client login details
- Wedding or event details (e.g., dates, location, rituals)
b. Photo & Media Data
- Uploaded photos by studio or client
- Selected images for album/video work
- Folder names or ritual categories
c. Technical Information
- IP address, browser type, device info
- Usage logs and click patterns (for analytics)
- WhatsApp number (if logged in via WhatsApp)
🎯 2. How We Use Your Information
We use the collected data for:
- Delivering photo selection and gallery services
- Sending photo/video previews and downloadable links
- Providing customer support
- Communicating via WhatsApp, SMS, or email
- Improving our platform features and performance
- Generating album design or analytics
📤 3. Sharing of Your Data
We never sell or rent your personal data.
However, we may share information with:
- Internal Rajib Studio team members for support
- Hosting/server providers (secured third parties)
- Payment gateways (only for transactional purposes)
- Legal authorities (only if legally required)
✅ Your photos are never made public or used for marketing without your permission.
📁 4. Data Storage & Retention
Uploaded and selected photos are stored for 30 days (or more if you're a premium user).
We use secure Indian data centers with SSL encryption and access controls.
Your data may be backed up temporarily for safety and recovery.
After expiry, photos and selections may be deleted permanently unless extended by user request.
🔐 5. Security Practices
All data is transferred using HTTPS encryption.
We use authentication and session security to protect login areas.
Admin access is restricted and monitored.
⚠️ You are responsible for maintaining confidentiality of your credentials.
🍪 6. Cookies & Tracking
We use minimal cookies to:
- Keep you logged in
- Improve speed and experience
- Collect anonymous analytics data
You can disable cookies via browser settings, though it may affect functionality.
📱 7. WhatsApp & Communication
When you interact with us via WhatsApp:
- We may store your number and previous interactions.
- We only send messages related to your service (selection reminder, album approval, etc.).
- You can opt out at any time by messaging: "STOP PIXELECT".
👶 8. Children's Privacy
PixElect.in is not intended for children under 13. We do not knowingly collect personal data from minors.
🇮🇳 9. Legal Jurisdiction
This policy is governed by the laws of India. Any disputes shall be settled under the jurisdiction of Birbhum District Court, West Bengal.
🔄 10. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available at:
📬 11. Contact Us
If you have questions or concerns about this Privacy Policy:
📧 Email: support@pixelect.in
📱 WhatsApp: +91 9933557706